What We Collect and Why We Use It
When you create an account, we collect the registration details you provide — your name, email address, and the mobile number linked to your wallet. When you fund your account through DANA, OVO or GoPay, we record transaction references so we can match deposits to your
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balance and resolve any discrepancies quickly. We do not store your full wallet credentials or PIN; those stay inside your own payment app. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect
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unusual login activity. If you contact support, the conversation record is kept so we can follow up consistently. We use all of this data only to operate your account, process transactions, and respond to your queries. We do not sell your personal data to third parties.
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Sharing happens only where required by applicable law or where a payment processor needs it to complete your transaction. Our cookie layer tracks session state and basic analytics; you can adjust cookie preferences in your browser at any time. All data handling is subject to local
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law and applies only in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.